![]() ![]() Since you had logged in to Root User account. Try to update Adobe Application Manager again and check. If both are selected disable one of them. Make sure you had connected the computer with only on Network Either Ethernet or Wireless. No Adobe entries ? Proceed with next steps : If there are any Adobe entries, let me know. Let me know whether you can see any Adobe related entries inside Hosts file like 127.0.0.1 ? Navigate to Apple menu > System Preferences… > Security & Privacy > General tab under the header "Allow applications downloaded from:"Ĭheck the option " Allow from Anywhere " temporarily, later you can change the setting back.ġ) Right click on the Finder icon on dock and select "Go-To Folder" option.Ģ) You will get a text box, type-in below mentioned command and then hit 'Return' key.ģ) It will open the etc folder, please look for file named " hosts" and copy the same to Desktop Ĥ)Double click on Hosts file, it will open it with TextEdit, try to install CC apps like Photoshop and check.ġ)Click on Apple menu icon and select System Preferences, and then click Network.Ģ)Choose the network that is currently connected to internet that can be Ethernet or Airport(Wireless).ģ)Then click on Advanced button and click Proxies Tab.Ĥ)Under 'Select a Proxy server to Configure' Uncheck all the proxy check boxes, then uncheck 'Use Passive FTP Mode (PASV)'. Once the installation process is completed, installation box will disappear, then open Application folder and locate Adobe Application manager launch icon, double click on it and update. Ĭlick on the below link and download Adobe Application Manager and install the same : Select the option " Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected". ![]() Locate Adobe Creative Cloud and Adobe Application Manager folder under Utilities window and trash both folders.Ĭlick on the below link and download & run Adobe Cleaner tool : Click on the Finder and look for the options listed next to Apple Icon located at the top left corner of the Desktop screen and click on "Go" menu button and select "Utilities" option.
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